As our mission states, we work to improve the operational efficiency of each of our clients. This mission is met through quality software, on going improvements and continued support. Through this, MBS offers a user support program to all MBS clients. This support program, available for all paid subscribers to MBS's extended technical support plan is available for all MBS products. This plan includes:
"Fred, I wanted to call to your attention how Joel Leach helped us in a difficult situation... What I want to share with you is that I was not surprised at all. All of your staff which we deal with, Joel and Jan and Gerald, display a "let me help get it done right and get it done now" mentality. Each of them has been very gracious in explaining any problem that we call with, regardless of whether it was our error or misunderstanding which caused the problem to begin with. I must assume that it was you who created this great customer service climate. Thanks to all of you."